Refund policy

 

• UK Returns are FREE and trackable, printless option available
• You have 28 days from the date you receive your order to return it for a refund
• Once received, it can take up to 10 working days for your order to be processed by the warehouse
• Refunds can take up to 5 working days to show on your account.

Please note that all items must be returned in a saleable condition. Customer hygiene and safety is paramount, items can only be returned for a refund if they are unopened, unused and with all tamper-resistant seals, packaging and any cellophane intact.

We are unable to offer a refund or replacement on items that are not re-saleable and reserve the right to not return non-compliant returns for health & safety purpose. 

If you receive a damage, faulty product or suffer an allergic reaction, please contact our Customer Care Team in the first instance.